Grantmaker Solutions Privacy Policy

Our Commitment to Your Privacy

At Grantmaker Solutions, we understand the importance of privacy and confidentiality in the philanthropic sector. This policy explains how we collect, use, and protect your information when you engage with our services. We have designed this policy to be straightforward and transparent, reflecting our commitment to building trusted relationships with foundations and their teams.

Information We Collect

When You Contact Us

Your name, title, and foundation affiliation
Contact information (email address, phone number)
Information about your foundation's grantmaking needs
Any details you choose to share about your foundation's mission, processes, or challenges

When You Engage Our Services

Foundation details necessary to provide our services
Information about your current grantmaking processes
Grant application details and reviewer feedback (when applicable)
System preferences and requirements for custom solutions

Website and Analytics

Basic usage data when you visit our website
Information provided through contact forms
Cookie data that helps us improve your browsing experience

How We Use Your Information

To Provide and Improve Our Services

Delivering the grantmaking support services you've requested
Tailoring our approach to meet your foundation's specific needs
Matching appropriate reviewers to your grant applications
Developing customized forms and evaluation systems

For Communication

Responding to your inquiries
Sharing relevant resources and insights
Providing service updates and important notices
Scheduling consultations and project meetings

For Business Operations

Understanding client needs to improve our offerings
Maintaining accurate business records
Analyzing service effectiveness
Staff training and quality assurance

Our Information Protection Practices

Confidentiality Safeguards

We implement strict confidentiality measures to protect sensitive foundation and grantmaking information. All staff and affiliated reviewers sign comprehensive confidentiality agreements.

Data Security

We employ industry-standard security measures to protect your information, including:

Encrypted data storage and transmission
Secure access controls
Regular security assessments
Defined data retention policies

While we implement these comprehensive security measures, Grantmaker Solutions cannot be held liable for unauthorized access, data breaches, or damages resulting from sophisticated cyber attacks or security incidents beyond our reasonable control despite our diligent security efforts.

Limited Information Sharing

We do not sell, rent, or trade your personal information. We share information only:

With team members directly involved in providing your services
With reviewers (when applicable and with your prior knowledge)
When required by law
With your explicit permission

Your Privacy Choices

You maintain control over your information through the following rights:

Access: Request a copy of information we hold about you
Correction: Update inaccurate or incomplete information
Deletion: Request removal of your information when permitted
Restriction: Limit how we use your information in certain circumstances
Withdrawal: Revoke permission for discretionary processing activities

To exercise these rights, please contact us at [privacy@grantmakersolutions.com].

Special Considerations for Foundation Data

We understand that foundations entrust us with sensitive information about their grantmaking processes, applicants, and decision-making. We maintain the highest standards of discretion and apply enhanced protections to this information.

Changes to This Policy

We may update this policy to reflect new services, technologies, or legal requirements. We will notify you of significant changes through our website or direct communication, and we welcome your questions about our evolving privacy practices.

Contact Us About Privacy

If you have questions, concerns, or requests regarding your privacy or this policy, please contact:

Privacy Officer
Grantmaker Solutions

Email: connect@grantmakersolutions.com

Phone: 515.236.6829

Last Updated: March 15, 2025